Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit this website or submit your details through our contact forms.

1. Information We Collect

When you submit an enquiry through this website, we may collect the following personal information:

  • Name
  • Phone number
  • Email address
  • Property enquiry details
  • Any other information voluntarily provided by you

2. Purpose of Collection

Your personal information may be used for the following purposes:

  • To respond to your property enquiry
  • To provide project information, pricing, layouts, and availability updates
  • To arrange showroom appointments or viewing sessions
  • To contact you via phone, WhatsApp, SMS, or email
  • To improve our website, marketing, and customer service

3. Disclosure of Personal Information

Your personal information may be shared with authorized real estate negotiators, property consultants, sales representatives, developers, or related service providers for the purpose of assisting with your property enquiry.

We do not sell, rent, or trade your personal information to third parties for unrelated marketing purposes.

4. Data Protection

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

5. Cookies and Tracking

This website may use cookies, analytics tools, or advertising tracking technologies to improve user experience, measure website performance, and support online advertising campaigns.

You may disable cookies through your browser settings, although some website features may not function properly.

6. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

You may request to access, correct, update, or delete your personal information by contacting us using the details below.

8. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at:

Vivahomes Realty Sdn Bhd (HQ)
No.25-3, Jalan PJU5/20E, The Strand, Kota Damansara,
47810 Petaling Jaya, Selangor Darul Ehsan, Malaysia

Email: info@vivahomes.my
Phone: 03-6150 3070

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: 01 June 2026